A close friend of mine who has a hair and tattoo salon in downtown L.A. asked me if I know of any appointment or booking app/software so he can manage his staff and business better. Being the "tech" guy in our group I decided to do some research on his request.
To be honest, I was surprised that there are tons of this app and software in the market, so I installed and tried a handful of them myself. With that, I would like to share with you a review of the best app that I found so far.
From my research, this app is fairly new on the market but definitely not in technology. Sure there are free alternatives to this software but if you are serious about your business, you have to invest in a complete and feature packed solution. Unless you're giving your services for free, then don't settle for anything less.
Let me introduce to you my best choice and recommended appointment and booking app! The Pulse 24/7!
Pulse 24/7 is generally intended for home to small businesses and freelancers like:
Coaches, Advisors, and Tutors
DJs, Event Planners and Entertainers
Hair and Nail Salons
Healthcare Professionals
House Cleaners and Cooks
Legal Professionals
Makeup and Beauty Professionals
Massage Therapists
Photographers
Real Estate Professionals
So how exactly can this app simplify your business?
Since this app is an all-in-one mobile and web application, it can, attract new customers while retaining current ones, automate tasks like appointment scheduling, control your reputation with its “5 Star Auto Rating System”, get customized marketing and sales tips specific to your business.
More sales? Yes!
Because of its seamless booking system via mobile app and web that allows your customers to view your availability at any time. You can also create rewards, discounts and referral programs that are simple to activate and share via social media like FaceBook, Twitter, Pinterest and Instagram.
Plus, it has this optional ‘GPS ETA notification’ feature for traveling providers!
My friend asked me. "Then how can I gain more customers using this app?"
Simple! because it has this “smart post” tool to convert social media likes into bookings that will allow your customers to share their great experience on social media right from the app and share your calendar via SMS to clients who can book your services on the fly from their smart phone.
So when I say feature packed, it really is feature packed! Here are more features that you can use according to their website.
- Keep track of revenue and appointments in one place viewable on a central dashboard.
- Experience better calendar management by syncing appointments to google, outlook etc.
- Prevent no-shows with built in ‘auto reminders’ via email and push notification to your clients.
- Get your customized landing page that will organize your company’s critical information in a mobile friendly website.
- Engage your customers with Auto-rating requests directly after each service. For 5 star ratings, allow them to automatically push ratings into Yelp and Google from your landing page.
- Unlock an extra layer of brand identity with the custom app upgrade feature.
- Discover positive and negative metrics with our weekly trend report.
- Get customized tips and advice relevant to your business pushed daily through the mobile app.
